Visa, Mastercard, American Express, and Discover credit cards.
We do not accept PayPal at this time.
Your account will not be charged until your order has shipped.
For security purposes, our billing department may take extra measures to verify the cardholder's identity and billing information.
A common Pre-authorization bank practice may appear as a "double charge" on your statement. But no worries! The second pending charge transaction is not debited from your account and will automatically clear once the purchase debit clears. How long that takes depends on the issuer of your credit card.
Our Billing Department will contact you via email if we're unable to verify the billing information provided. If we don't hear back from you in 3 days the order will be canceled.
Who doesn't love a great discount? Get 50% off your first order by becoming a Tobi member and verify your account in one of three ways:
Once your account is verified and the 50% off promo code has been issued, your Shopping Bag will automatically apply the discount. If you wish to save your 50% off code for future use, you can use the code at checkout and apply it later. It does not expire until it's been used.
50% off promo codes are email specific and will only be valid for the account it's been verified under. Applying your code to the wrong email account will result in an error that reads "Code not valid" and you will not be able to use the 50% off code.
Trouble locating your coupon code? Make sure to check your inbox/spam to locate an email with the subject, "50% off your first order at Tobi".
If you're still having trouble please contact our Customer Care Team via email@example.com before placing your order. We cannot guarantee that the code can be applied to an existing order before it's processed.
Each coupon code is restricted to the account it's been activated with and can only be used on one order. Limit of one coupon code per person and cannot be applied to past orders or combined with other promotions,
The 50% off code is applied to the full price of an item. If the item is on sale, it will deduct the amount up to 50% off the original retail price - not an additional.
Selected brands (See full brand exclusions here: /help/promotion_code_restrictions)
Final Sale items are not applicable for this discount. You will receive an error that reads "Excluded" if you try to apply the code to a restricted item.
Tobi reserves the right to cancel discounts, make additional charges to your credit card, and cancel your membership if we find that fraudulent accounts are being used to generate multiple 50% discounts for the same person.
Enter code in the Promotion Section at the beginning of checkout. Once successfully applied, discounts will be reflected on all eligible items at checkout.
Make sure to enter the promo code in the Promotion Section at the beginning of checkout and not in the store credit field at the end of checkout.
Still having trouble? Please provide a screenshot of the error message and email us for further review.